Customer Care Executive jobs in Mohali - S.R. Recruiters

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  • Job View 58 Views
  • Applicants Less than 5 Applicants
  • 2019-11-05

Job Description

Key Skills:-

• excellent Selling, Communication and Negotiation Skills

• they Need to Understand the Basics of Computers/networking.

• they Should Know What Lan, Ip Address, Difference Between Router & a Modem, Understanding On Vpn Connection, What is Bandwidth, Anti-virus Etc.

• understanding of Dns & Telnet

• prioritizing, Time Management and Organizational Skills

• knowledge On How to Connect Laptop or Desktop Over Wi-fi.

• highly Motivated and Target Driven Approach

• language Proficiency – Spoken – Good Communication Skills

• outstanding Verbal, Written and Listening Skills (english)

• understands Details of Several Functions to Provide Quality Service

• carefully Write/type Messages to Ensure Professional Tone

job Description& Responsibilities

• responsible to Deliver High Quality and Productivity Results that Meet the Identified Targets

• energetic, Friendly and Approachable Individuals Who Understand the Importance of Great Customer Service

• need Strong Command On Convincing the Customers

• transaction Handling Services, Problem Solving Efficiency

• address & Troubleshooting Internet Broadband Related Issues

• maintains Composure and Patience with Customers

• ability Handle Tough Situation with Customer

• hit the Client Metrics

desired Candidate Profile

• candidate Should have Good Knowledge About Computer

• must Be 18 Years of Age or Older

• high School Diploma or Equivalent Required

• candidate Should have Excellent Interpersonal Skills

• open to Work in Rotational Shifts, According to Business Needs

• must Pass Operations Validation

• candidate Should have all Relevant Documents

Industry

Business Services / Recruitement / Matrimony

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Secondary School, Diploma, Other Bachelor Degree


About S.R. Recruiters

S.R. Recruiters is counted amongst the leading names in the placement industry. We are in the business of providing best-in-class placement services to the clients at the most affordable charges. Being a customer-centric firm, we have always aimed at attaining the utmost customer satisfaction by providing superior class placement services to both candidates and organizations. The list of placement services that we offer comprises career consultancy services, manpower recruitment services, HR consultancy services, freelancer services, training services and placement consultancy services. We cater to various industries such as pharmaceuticals, BPO, IT, FMCG, immigration, real estate, manufacturing, automobiles & engineering, banking & finance, office & backend office jobs, insurance, event management, sales & marketing, export/ import IT/ ITES, medical/ healthcare, retail, construction and technical.

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