Drive the customer acquisition strategy through consultative selling and striking new relationship with the CXOs/MDs and also through nurturing existing customer onsible to deliver Budgets and P&L with an expected level of gross margin.
Exponentially grow the topline of the business and ensure profitability by managing the cost of acquisition/ Cost of servicing and overheads. Develop & execute annual operating plan - revenue & cost planning and forecasting.
Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction p a system that delivers high customer ove the efficiency & effectiveness of customer complaints resolution loping performance metrics, incentive structure and monitoring key parameters to increase the overall productivity of the BD / KAM meticulously with the Solution Design team to customize client requirements and optimize , train & retain a team that is customer centric and has a consultative selling approach.
Leading a Corporate Sales team of Sales Managers to acquire Indian and large MNCs customers.
Key Account Management: Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and understand and negotiate a profitable pricing structure and service-level agreement that will increase the company's - share of wallet- in the warehousing and logistics industry.
Technical / Functional Competency:IT savvy & process orientation
Data analytics Knowledge of WMS / TMS platform
Behavioural Competency:Leadership Skills
Ability to Build Partnerships Analytical skills / problem solving ability
Customer orientation Teamwork ability
Holistic Thinking approach
Positive Thinking ability
Cost consciousness
Team handling abilities
Ability to handle stress
Qualification & Experience Required : BE with MBA,
Experience : 12 - 15 Years
No. of Openings : 1
Education : B.Tech/B.E, M.B.A/PGDM
Role : Business Development Head
Industry Type : Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender : [ Male / Female ]
Job Country : India