teleperformance india

Gurgaon, Haryana

Customer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits.

Dear Candidate,Greetings from Teleperformance....!!!Bulk hiring for Customer service and sales process.Criteria:-- Minimum Qualification: 12th pass or Graduate- Candidate Should be comfortable with 6 Days working & Rotational Shifts. - Permanent Work from office - Good Communication Skills- Work Location- Gurgaon.Immediate Joiner preferably people staying in GURGAON or DELHI.Roles and Responsibilities :--Manage large amounts of incoming phone calls-Generate sales leads-Identify and assess customers needs to achieve satisfaction-Build sustainable relationships and trust with customer accounts through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Meet personal/customer service team sales targets and call handling quotas-Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customersORPlease Walk-in for the great career opportunity with same day selection and offer, on the below mentioned address.Please bring your CV and Aadhar card as well . Download Arogya Setu app in your phone.Come for walkin interview on below mentioned AddressTeleperformance 96, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122008Mention HR-Neha on top of your resume.Regards,Neha

1. Manage large amounts of incoming phone calls2. Generate sales leads3. Identify and assess customers needs to achieve satisfaction4. Build sustainable relationships and trust with customer accounts through open and interactive communication5. Provide accurate, valid and complete information by using the right methods/tools6.Meet personal/customer service team sales targets and call handling quotas7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution8.Keep records of customer interactions, process customer accounts and file documents9.Follow communication procedures, guidelines and policies10. Take the extra mile to engage customers

Candidate should able to solve the query.Voice process- Inbound process.Rotational shifts and Rotational week off.6 days working.

Dear Candidate,Greetings From Teleperformance...!!!!!!!!!!!We Are Hiring Freshers And Experienced Candidates For Sales Process ( Gurgaon Location).Criteria:-Candidates Should Be Comfortable With 6 Days Working Culture, & Rotational Shifts,Premium Voice ProcessGraduate/Undergraduate Both Can Apply.Freshers And Experienced With Good Communication Skills Can Apply.Immediate Joiner OnlySalary Upto 22K Ctc,** Shuttle Services For Pick/Drop Is Available, Contact Person: Hr DikshaInterview Time :- 9:30 Am To 4:00 Pm.Monday To Saturday.( Mention Hr Diksha On Your Resume For Hr Reference ).**Download Aarogya Setu App In Your PhoneAddress :-Teleperformance Global Services,Opposite Sewa TowerPlot No 96-97,Udyog Vihar Phase 4,Gurgaon.( Nearest Metro Station - Mg Road )Landmark - Bharti Airtel Building.Regards,DikshaRecruitment TeamTeleperformance Global Services.Roles And Responsibilities