Shivangi Foods Pvt. Ltd

Bilaspur, Chhattisgarh

Job Summary:We are looking for an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential customers, answering incoming inquiries, and maintaining positive customer relationships. You should have excellent communication skills and a persuasive personality.Key Responsibilities:Make outbound calls to prospective customers to generate leads or sales.Handle inbound calls and respond to customer inquiries in a professional manner.Follow up on leads and maintain a database of customer information.Explain products or services and provide accurate information to customers.Schedule appointments or meetings with the sales team if required.Resolve customer complaints or issues, escalating complex cases when necessary.Maintain call logs and reports for management review.