RKIT Software Pvt. Ltd.
Rajkot, Gujarat

28 Years in Business
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1 RKIT Software Pvt. Ltd. Jobs and Careers

Technical Support Executive (1-2 Years)

RKIT Software Pvt Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Rajkot
Technical Customer Support Information Technology Troubleshooting Skills Desktop Support Software Support Communication Customer Management
Attend basic & small amounts of inbound technical service calls.Pending call processing with the help of a colleague on a routine basis.Keep records of all conversations in our ticket system in a comprehensible way.Frequently attend training sessions to improve knowledge and performance level.Ensure following the customer service SOP, Company policies, and website for FAQs.Escalate serious problems according to the hierarchy.Frequently attend training sessions to improve knowledge and performance level.
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About RKIT Software Pvt. Ltd.


Any experience in .Net programming with bright career.

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