Diya Systems Mangalore Pvt LTD

Mangalore, Karnataka

Hi ,Greetings from GlowTouch/Diya Systems!!!!Diya Systems (ISO 9001 - 2008) is a fully owned subsidiary of GlowTouch Technologies, an award-winning technology services firm delivering custom technology services to business of all sizes around the globe.We started our operations in 2001 and consist of 2000+ professionals today. We are the largest IT/ ITES Company based out of Mangalore, Karnataka.Our headquarters are in Mangalore, India and we provide custom application development services, customer and technical support, business process outsourcing, website development, IT infrastructure services and morePosition: Insites DeveloperRequirements:- Ready to Learn Go Language.- 3+ years of working experience on AWS environments, especially on EC2, S3, SnowFlake, CloudWatch.- Hands-on experience with AWS CLI, to deploy applications on EC2 instances.- Programming experience to push objects to S3 buckets, handle queries through libraries.- Hands on experience of processing JSON- Understanding of the IAM roles, security, MFA- Working experience on SQL.- Hands-on experience to define and configure CI/CD using CodePipeline or any other.- Should have the understanding and judgment to make good decisions.Added Advantage:- Experience on Python and willingness to use Python or other languages is necessary.- Experience in web scraping- Machine Learning experience/desire to learn- Experience with integration testing tools and practices for complex systemsRoles & Responsibilities:Developer will be responsible for maintaining and extending a system that performs web scraping for the list queried from SnowFlake and API based calls at high velocity and maintains the results in S3 database. This system provides important and valuable data on our customers for use by marketing and internal analytics.Will be responsible to do necessary migration from S3 to Oracle. Make necessary changes to the application to populate data into Oracle instead of S3.

Job Title: Lead WFM (scheduling,Forecasting,Planning)Location: Mangalore, KarnatakaEligibility: Minimum 5+ years of experience in WFM and 1.5+ years in team handlingTools: Any eWFM tool experience is must (Genesys, IEX Total View, Aspect, and Blue Pumpkin etc.)Job description:Effective workforce management cycleExperience in handling and implementing WFM solutions to the new projectsProcess of forecasting and improving the forecast accuracyDescribe the impact of seasonality and week of month factor on forecastingLong term and short term planning (Forecasting and resource requirements)Ideal staffing model review (Weekly)Account level performance (SLA, Volume, AHT and staffing)Attrition and shrinkage managementAttend weekly meeting with the OPS and the teamPeople management (For leaves, assigning works etc.)kayak