support executive

Right Talent Placement Services

Join our team as a Support Specialist and become a pivotal part of our company success by delivering outstanding customer service. In this role, you will advise businesses on optimizing their recruitment process, respond to customer inquiries, troubleshoot issues, and review job descriptions to maximize their success.

You will be directly impacting our bottom line by supporting trial customers and helping them adopt our software, turning them into long-term users and advocates.

This role is ideal for tech-savvy, self-motivated individuals with a passion for helping customers and a desire to grow with a fast-paced tech startup. If you are committed to excellent communication and eager to make a significant impact, we want to hear from you.

Responsibilities

Advise customers on optimizing recruitment processes

Respond to customer inquiries with timely, friendly advice

Support users in troubleshooting issues

Review job descriptions for effectiveness on job boards

Work closely with other teams to continuously improve customer experience

Requirements and skills

Tech-savvy with comfort in using modern productivity tools

Excellent communication skills, with the ability to guide users patiently

Self-motivated with a drive for career growth in a tech startup

Availability to work specified hours, including rotating weekends and holidays

A college or university degree

1-3 years of professional or internship experience

A positive attitude and eagerness to help customers

Bonus for experience in customer support, technical education, account management, or writing

Experience : 1 - 3 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : support executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India