Semi-Voice Customer Support Executives

Wexpound Technologies PVT. LTD.

Wexpound for Semi-voice customer support. ?

Inviting Applications For Semi-Voice Customer Support Executives (Level-1 Support)

??Job Location : Bengaluru??

Landmark :

Gururaya Bakery

Stoned Monkey - BSK 2nd stage

Nearest Metro Station :

Banashankari metro station

Job Description :

You will be responsible for troubleshooting technical issues related to electronic products and home appliances and provide solution for the same.

Role will involve providing support to end users through calls, chat and emails

Providing quality services and resolve concerns efficiently and proficiently

Candidate must have excellent communication skills and should be able to utilise soft skills to retain and delight customers

Preferred Qualification :

Previous experience in a customer service role - Chat/ E-Mail/ Voice

Effective probing skills and analyzing/ Understanding skills

Problem solving skills with customer centric approach

Demonstrated proficiency with written English and with Neutral English Accent

Strong attention to detail

Educational Qualification :

BTECH/ BE/ BCA/ MCA/ BSC/ Any Graduate ?

Experience :

Minimum 2 years of professional experience

Domain :

Hospitality/ Airline/ Travel

Job Type :

Full Time ?

Experience : 2 - 4 Years

No. of Openings : 40

Education : Professional Degree

Role : Customer Support Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India