Service Manager

Kotak Mahindra Bank

effectively Managing & Mentoring/training the Team of Service Delivery Officers in Mumbai.

driving Team for Cross Sell Target.

sound in Customer Service, Business Policies, Processes, Operations & Compliance Norms.

managing Client Escalations/grievances Related to General Product And/or Service

initiating Client Contact & Better Connect as Needed to Support Rms.

conduct Audits for the Team and Provide Control Mechanisms.

ensure Adequate Inputs Given for Recommendations of Changes in Processes and Controls.

Experience : 2 - 5 Years

No. of Openings : 20

Education : Any Bachelor Degree

Role : Service Manager

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India