Front Office Executive

HRDevi Talent Acquisition

Purpose of the Role:

We are looking for someone who can create an awesome experience for members, potential members and their visitors who visit our hub.

About the Position:

As a Front Office Executive at 91springboard, you will mostly be the first point of contact for visitors as well as resident members. You will be key towards shaping their experience with 91springboard. You will partner with other hub team members to deliver this experience.

Overall Accountability:

Engaging with Visitors at hub. Visitors will be of various nature. They may be visiting as guests, would want to check out the office space, potential walk ins etc. As the person at the hub desk you will be first point of contact for them and will need to help them connect and engage with the right person.

Coordinating with the Leads passed on by the sales team to ensure a smooth hub tour experience in partnership with respective Community Manager

You are First Point of Contact for coordinating resolution of member queries raised via

Ticketing

General Information and Request raised in person

Conference Room Booking

Manage Event related calls routed to the hub or city

Skills & Behavior Required:

In order to be an ideal fit for this position, you should be:

Obsessed with customer experience and creating a WOW for our members

A very strong communicator

Extremely approachable. Be the person everyone wants to interact with/ go to for solutions.

Organized and detail oriented along with a flair for coordination.

Able to work on MS Office/ Google Suite

Years of Experience:

Students with a background in Hotel Management or 1+ years of experience required in a similar profile .

Bonus points for experience in the hospitality sector.

Education:

Diploma required

Graduation/ Certification in Front Office Management preferred.

Experience : 1 - 5 Years

No. of Openings : 1

Education : Diploma, Any Bachelor Degree

Role : Front Office Executive

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India