Client Servicing - Sr. Ex.

HS Brands Global

Key Functions & Roles of the Candidate:

be Responsive to all Client Requests

understanding the Clients Needs and the Internal Resources Available to You Throughout the Production Cycle By Clearly and Proactively Managing Communications Between Our Staff and Clients.

coordinate Projects By Communicating Effectively with Client & Operations Team to Follow all Steps to Ensure Project Stays On Track.

provide Excellent Customer Service with a Positive Attitude to Every Client, On Every Occasion.

receive, Coordinate & Assign Existing Customer Requests Through Ops Team

preparing Estimates

managing Timelines

providing Clients with Timely Updates and Status

attending all Staff Briefings and Project Status Check-ins Each Morning

specific Skill Set:

must have Excellent Written & Verbal Communication.

must have Strong Follow-up Skills.

proficient in Microsoft Outlook, Word, Excel is Mandatory.

must have Excellent Phone Skills & Etiquette.

Experience : 1 - 4 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Customer Support Executive

Industry Type : Editors / Journalism / Content

Gender : [ Male / Female ]

Job Country : India