Opening For Customer Service Associate

Skytech Aviation Services Pvt Ltd

Answering questions about flight schedules, prices, and other airline information that helps customers book travel plans

Processing customer reservations by confirming details with customers via phone or computer

Maintaining security by following safety procedures, such as frisking passengers and inspecting carry-on bags for weapons

Processing refunds for delayed or cancelled flights by communicating with travel agencies or airlines to obtain authorization for refunds

Processing claims for lost or damaged luggage by gathering information about the damage or loss from passengers and submitting claims to insurance companies on behalf of airlines

Scheduling flight crews by contacting pilots and dispatchers to relay information about flight changes or delays

Providing information about airport facilities, such as locations of gates, luggage carts, and restrooms

Acting as an ambassador for the airline by greeting passengers with a smile and offering assistance during their stay at the airport

Selling tickets at check-in counters or airport kiosks by processing credit card payments or accepting cash payments from customers

Experience : 0 - 1 Years

No. of Openings : 100

Education : Secondary School, Any Bachelor Degree

Role : Customer Service Associate

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India