1. Experience in Autocall Management System. ACMS)
2. Document all calls with regards to participant inquires accurately using Call Tracking System.
3. Provide quality customer service on every call.
4. Manage length of calls.
Key Skills : customer care executive,customer care officer,customer services,inbound calls handling,business outsourcing process
Perform other Duties Commensurate with the Post as per Client and Management Guidelines Unique
maintain Regular and Punctual Attendance in Line with Company Policies and Procedures.
promoting and Selling Products and Services of Company.
1.Responsible for delivering training on BPO Domain to Students .
2.Aspiring candidates must have at least 1 Year of work experience.
3.Trainers would be involved in training delivery (Both Practical and theory as per the content) & Counselli...
Key Skills : training delivery,call centre,customer care executive,telecaller,inbound voice process,domestic bpo,call center executive,bpo executive