Voice Process Executive

IGT Solutions Pvt. Ltd

Voice Process Executive is a Critical Part of Our Mission. this Vital Position Requires An Action-oriented, Flexible Problem-solver Who Will Assist Customers. Associates Communicate with Customers Primarily Through Mail, Chat and Phone and Utilize a Variety of Software Tools to Navigate Customer Accounts, Research and Review Policies and Communicate Effective Solutions in a Fun and Fast-paced Environment.

interested Candidate Should Be Comfortable With:

24*7 Shifts with Rotational Weeks Offs

comfortable to Work in Night Shifts

excellent Communication Skills

6 Days Working & 1 Day Rotational Week Off

roles & Responsibilities

excellent Communication Skills (written and Verbal)

ability to Communicate Correctly and Clearly with all Customers

excellent Documentation Skills

good Comprehension Skills Ability to Clearly Understand and State the Issues Customers Present

ability to Concentrate Follow Customers Issues Without Distraction to Resolution

good Composition Skills Ability to Compose a Grammatically Correct, Concise, and Accurate Written Response

work Successfully in a Team Environment as Well as Independently

Experience : 0 - 1 Years

No. of Openings : 30

Education : Higher Secondary

Role : Voice Process Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India