Technical Support Engineer
SysTools

Key Skills

Technical Support Engineering Technical Support

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Job Description

This role acts as a technical support expert for client of Systools troubleshooting technical problems.

Key Responsibilities

1. Strong knowledge of  how to use software.

2. Manage the customers via E-mail, Phone and Chat.

3. Answer all the queries regarding data recovery, error, refund, purchase,etc.  

Experience : 0 - 2 Years

No. of Openings : 4

Education : B.C.A, B.Tech/B.E, M.C.A, M.Tech

Role : Technical Support Engineer

Industry Type : Engineering / Cement / Metals

Gender : Female

Job Country : India

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About SysTools

1. Make appointments and manage schedules with clients
2. Follow-up clients via calls and email.
3. Provide accurate, clear and relevant information
4. Perform other duties such as data entry; maintain office inventory and other paperwork.

Note: Send CV along with photo
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