Desktop Support Engineer L1/L2

Tech Turmeric IT Services

: top Support Engineer L1/L2 @ CST FORT location.

Skills required :

1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)

2. Installing & configuring computer systems

3. Diagnose hardware & Networking faults

4. Configuring & maintaining Outlook

5. Troubleshooting & providing resolution to problems

6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts

8. Knowledge of Crimping & Punching

9. Install Antivirus Server

10. Provide Remote Support

11. Maintain Antivirus Back up

12. Daily, weekly & Monthly Back up

13. Ability to handle clients professionally during all interfaces

14. Log & keep records of Customer queries

15. Log calls with Service providers

16. Maintain Service Installation Reports

Software skills

ows operating system (server/desktop)

applications

wall & router commands.

virus setup

5. MSoffice 365 and Teams setup and troubleshooting

Soft Skills Client Interaction Good Communication skills Dressing etiquette Proper followups and maintaining upto date reports

Job Types: Full-time, Regular / Permanent

Experience : 2 - 7 Years

No. of Openings : 1

Education : Higher Secondary, Vocational Course, Diploma, Professional Degree

Role : Desktop Support Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India