Customer Support Associates jobs in North Delhi (Delhi) - EnhancePlus Consultant

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  • Job View 19 Views
  • Applicants Less than 5 Applicants
  • 2019-06-22

Job Description

International Flights Process & Hotels

1. Position Title: Customer Support Associates

2. Line of Business: International Flight & Hotels

3. Qualification: Under graduate, Graduate, Certification/Diploma in Travel, GDS Knowledge

4. Years of Experience: Fresher’s and Min 6 months in Ticketing/Rescheduling/GDS Queues

5. GDS Knowledge preferably: Amadeus or Galileo

6. Preferred Industry: Travel

7. Fresher's with Diploma of GDS can also apply

Job Role

1. How to issue tickets on GDS/LCC Portal

2. Rescheduling on GDS/LCC Portal (Voluntary Re-issuance)

3. GDS Queues (Schedule Change Queries/Involuntary Re-Issuance)

4. Cancellation of tickets on GDS/Portal/API

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

100

Education

Diploma, Other Bachelor Degree


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