Customer Services Executive Voice/non Voice Process

KAM Training Services

Should be comfortable with US/UK Shifts

Should be comfortable working in 24/7 shift

Should be comfortable working in inbound and outbound process

The candidate is required to attend to the customer calls and provide them with the required information.

The candidate should be able to understand the customers inquiries and work upon resolving them within predefined time limits.

The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of the customer.

Respond to emails received for product and support inquiries.

Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.

Good comprehension skills - ability to clearly understand and address customer issues appropriately

Excellent Communication (both written and verbal) skills are must.

Good salary for the deserving candidates

Experience : Fresher

No. of Openings : 20

Education : Any Bachelor Degree

Role : Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India