Customer Service Executive jobs in Gurgaon - KAM Training Services

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  • Job View 24 Views
  • Applicants Less than 5 Applicants
  • 2019-05-09

Job Description

• Should be comfortable with US/UK Shifts

Should be comfortable working in 24/7 shift

• Should be comfortable working in inbound and outbound process

• The candidate is required to attend to the customer calls and provide them with the required information.

• The candidate should be able to understand the customer’s inquiries and work upon resolving them within predefined time limits.

• The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of the customer.

• Respond to emails received for product and support inquiries.

• Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.

• Good comprehension skills - ability to clearly understand and address customer issues appropriately

• Excellent Communication (both written and verbal) skills are must.

• Good salary for the deserving candidates

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

20

Education

Other Bachelor Degree


About KAM Training Services

Job Responsibilities
• The candidate is required to attend to the customer calls and provide them with the required information.
• The candidate should be able to understand the customers inquiries and work upon resolving them within predefined
time limits.
• The candidate will be responsible for efficient dealing of issues towards the completion and enabling satisfaction of
the customer.
• Respond to emails received for product and support inquiries.
• Keep records of customer interactions and follow up communication - procedures, guidelines, and policies.
• Excellent Communication (both written and verbal) skills is a must.
# 5 days working

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