Customer Care Executive jobs in Uttar Pradesh - DESTEK BUSINESS INDIA PVT. LTD.

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  • Applicants Less than 5 Applicants
  • 2020-02-21 2020-08-21

Job Description

Hiring for Airtel Premium Process

Total no of Vacancy – 200

Desirable Qualification & Criteria :-

Only Graduates.

Minimum 1 year experience in “Voice Process”.

Males / Females both can apply.

Should be Flexible to work in 24/7 Environment.

Excellent Communication Skills.

Good Customer Service Skills & Should display good Analytical Abilities.

No MTI

Only “BPO” Voice Process exp. shall be preferred.

Job Responsibilities:

Provide splendid customer services to customers in a friendly and courteous manner at all times.

Have sufficient knowledge about the products and services and respond to all inquiries accordingly.

Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.

Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.

Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.

Ensure that customer’s confidential information is properly protected and only used for official purposes.

6 Days Working, No – cab & No – Meals.

Rotational Shifts & Rostered Week – Offs.

9hrs Staffing – 8hrs Login.

Required Knowledge and Skills:-

Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.

Strong communication skills characterized by excellent writing and speaking skills.

Must possess good multi-tasking skills. 4. Should have good negotiation skills and be able to influence people.

Ability to use computers efficiently and must learn how to use new software/CRM.

Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times.

Must have a keen

Industry

Call Centre / BPO / KPO

Functional Area

Banking / Investments / Stock Market / Financial Services

Number of Vacancy

200

Education

Other Bachelor Degree, B.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, MD/Medicinae Doctor, Post Graduate Diploma, M.B.A/PGDM, M.Com


About DESTEK BUSINESS INDIA PVT. LTD.

Business For Social Responsibility Pvt. Ltd. previously known as Future Job Service (as a proprietorship) firm founded in the year of 2014 was one of the most promising and fast growing IT Service & HR consultancy ,placement agencies and payroll in Delhi/ NCR that has been meeting the demands of different Industrial Sectors all over the country. We imbibe the best practices for value addition to walk that extra mile for our client’s satisfaction Shaped into a fully-fledged Recruitment agency in the year 2018, since then we have been providing the best human resource power to the leading companies of the Delhi/NCR. The candidates who get placements in various sectors through our company consider themselves to be blessed to have come under the purview of Business For Social Responsibility Pvt. Ltd.

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