Customer Care Executive

Key Skills

Customer Handling Customer Support Problem Solving

Job Description

Answer Calls Professionally to Provide Information About Products and Services.

take/ Cancel Orders,

obtain Details of Complaints.

communicating with Customers Through Various Channels. (emails, Calls and Chat )

keep Records of Customer Interactions and Transactions, Recording Details of Inquiries, Complaints, and Comments, as Well as Actions, are Taken.

follow Up to Ensure that Appropriate Actions Were Taken On Customer's Requests.

provide Accurate, Valid and Complete Information By Using the Right Methods/tools

responding Promptly to Customer Inquiries.

maintaining the Necessary Tat & Quality Standards While Resolving Query.

Experience : 0 - 4 Years

No. of Openings : 1

Education : Diploma, Professional Degree, Any Bachelor Degree

Role : Customer Care Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

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