Roles and Responsibility:
Day-to-day Support for Production Environment - Handling System Issues and Monitoring Applications.
Maintain and Monitor all Server Side Software to Ensure System is Working Properly.
Provide End-user Support for Existing Applications.
Develop Client Specific Scripts and Scripts to Streamline Operational Tasks
Administer and Resolve Applications Issues, Provide Updates and Perform Root Cause Analysis.
Troubleshooting Performance Issues Related to Applications and Database.
Ability to Analyze Abstract Problems and Provide Solutions
Co-ordination with Network Team to Resolve the Queries Related to Link Problems.
Problem Solve and Troubleshoot
Identifying and Resolving Technical Issues
Managing Coordination At a Local and International Level Where Required.
required Skills:-
candidate Must have Fluent in English, Only Male Candidate.
listening Ability and Patience
handling Customer Queries Over Phones and Emails.
ensuring Resolution & Response Within Stipulated Time Through Constant Coordination with Development Team.
candidate Must have It Background with Good Technical Skill
ability to Understand and Grasp Software Products
should have Good Experience in Application Support.
day-to-day Support for Production Environment - Handling System Issues and Monitoring Applications
maintain and Monitor all Server Side Software to Ensure System is Working Properly.
provide End-user Support for Existing Applications.
flexibility - Responsibilities May Require Occasional Evening and Weekend Work
domain Handling and Security.
Experience : 0 - 1 Years
No. of Openings : 4
Education : B.C.A
Role : Application Support Engineer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India