We have a requirement on IT Helpdesk Coordinator. Experience- 1-3years.
Manage Systems Administration Helpdesk ticket queue, and walk ups on site.
Resolve cases in prompt time ensuring corporate SLAs are met.
Coordinate with ti...
* Ensure all calls from employees are attended to and issues if any resolved within the Transport framework. Any unresolvable issue is escalated to Operations team.
- Prepare and send cab details SMS within time line and maintain the report
Key Skills : Transport Helpdesk Executive,Transport management,Helpdesk Executive