Urgent hiring for Assistant key Account Manager with leading Insuranc @ Chennai

  • icon job experience 2 - 8 Years
  • icon job opening 2 Openings
  • icon salary Not Disclosed
  • icon job location Chennai

Key Skills

Interpersonal Skill Communication Skills Teamwork Skill Decision Making Skill Key Account Manager Walk In

Job Description

Experience

At least 2-3 years of experience in call centre industry, in Quality / Training process.

Job Description

Training :

Prepare training material for New Phone Bankers

Certification/ Motivation of Phone bankers

Timely Completion of training

Coaching callers based on quality scores for improvement

Training to improve sales

Quality Evaluations:

Ensure Quality Lead generation from the Phone Banker

Ensure regular monitoring of quality of calls and completion of monitoring within defined timelines

Timely feedback to caller

Collect customer feedback and review scripts regularly

Conducting Monthly certifications for the unit to assess product/process/ system

Analyze the training requirements bases the feedback shared

MIS :

Prepare the Quality MIS

Ensure the MIS is published to the relevant stakeholders on time.

Others :

Assist in preparation of process notes or system requirements

Projects to improve overall lead quality

.

Experience : 2 - 8 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Key Account Manager

Industry Type : Banking / Financial Services / Stock Broking

Gender : Male

Job Country : India

About Rojgari Placements Pvt. Ltd

Rojgari Placements Pvt Ltd is one of the fastest growing HR Firms with focus on Premium Placement Services. Our Endeavour is to provide simple, strong, fast, dynamic & responsive experience to our valued customers in their quest for searching the best man-power available. Our well trained staff combines speed & experience to find the best possible talent, in the most demanding niche skill areas too. Rojgari Placements Pvt. Ltd provides the best recruitment solutions to the various industries on PAN India level. There are many New age and long standing companies operating in the country that have their own agendas, philosophies and their own drive to reshape the world. This time the corporate revolution is against anything that is not just and is fickle, and we support the cause by providing honest, hardworking professionals to the industry.

The Company was established in Year 2000 by Mr. Hitesh Desai, as Universal Placement. It has vast expertise in planning, coordinating and recruiting the best candidates as per companys requirement. In June 2011, Mr. Hitesh Desai has thought to give a new identity with the deep desire to be recognized by the big entities operating in the country & now, we are known as Rojgari Placements Pvt. Ltd. We have measured miles of distance and are not far away from our cherished goals. Understanding the sensitivity of every matter and urgency of every need, we would bring to you services that are empathetic and extremely prompt.
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