Student Counsellor jobs in Dhule - Impact HR & KM Solutions

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  • Job View 140 Views
  • Applicants Less than 5 Applicants
  • 2021-06-22 2021-12-22

Job Description

Department: STUDENT SERVICES

Purpose

Under general direction, provides counselling in the areas of admissions, academics, student services, program selection and career planning related counselling. Will be part of Call Centre Team.

Duties & Responsibilities

Handling counselling via multiple channels including telephone calls, chats, emails and social. In addition, assist in the conversion process of leads generated from different sources, to prospective admission seekers for the courses offered by Sandip University,Nashik

Provide comprehensive counselling to the prospect

Working with telephony and CRM systems

Log calls and raise tickets and follow up / coordinate with various departments for closing the tickets

Any other work / responsibility as assigned by Authorities time to time.

Qualification

Graduate

Experience

3 to 5 years of relevant work experience.

Previous experience working as a counsellor in an education institute preferred

Skills & Abilities

Good English language ability

Good English Communication Skills

Ability to speak clearly and articulately

Ability to manage complaint calls with a calm disposition

Patience

Some amount of knowledge of call center systems such as telephony systems, CRM Databases and computer

Willingness to learn and understand all the products and services offered by the organization

Ability to multi-task

Industry

Education / Teaching / Training / Colleges /Institutes / Universities

Functional Area

Education / Teaching / Training / Counselling / Academic

Number of Vacancy

2

Qualification

Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.B.A, B.Com


About Impact HR & KM Solutions

Impact HR & KM Solutions is benchmarked as one of the most trusted and dedicated HR & Outsourcing Companies in India that has been serving its clients over the years. We have earned a name for ourselves for providing clients innovative HR solutions. We are one among the very few companies that understand clients’ needs to the roots and make efforts to go to those roots just as to give them what they want. Our services include HR Outsourcing Services, Talent Management, Knowledge Management, ,Executive Hunt, Resume Services, Corporate Governance and Networking Solutions. We place candidates across various industries like Banking / Financial, BPO, Human Resource, Engineering, Medical/Health Care/Pharmaceuticals, FMCG, Export/ Import, Education / Training and Automobile.Our services are prompt and cater to all kinds of clients. At Impact HR & KM Solutions, we provide customized solutions for all kind of clients with great levels of enthusiasm and passion towards them.

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