Senior Customer Service Executive

ATWEBZ Technologies

Job Descriptions : - We are looking for a customer-oriented service representative. A customer care executive , or CCE, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. There work to take calls from the junior CCE and closed the call as a hardcore closer and give good revenue to the company.

Website company we satisfied customers needs and requirments.

We need hardcore closer who can give sales to the company.

we deals with USA and CANADA Clients.

Google listing and add campaign.

Responsibilities : -

ge large amounts of incoming calls

rate sales leads

tify and assess customers needs to achieve satisfaction

d sustainable relationships and trust with customer accounts through open and interactive communication

ide accurate, valid and complete information by using the right methods/tools

personal/customer service team sales targets and call handling quotas

le customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

records of customer interactions, process customer accounts and file documents

ow communication procedures, guidelines and policies

the extra mile to engage customers

REQUIREMENTS

en customer support experience or experience as a client service representative

k record of over-achieving quota

ng phone contact handling skills and active listening

liarity with CRM systems and practices

omer orientation and ability to adapt/respond to different types of characters

llent communication and presentation skills

ity to multi-task, prioritize, and manage time effectively

school degree

Experience : 1 - 2 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : Senior Customer Service Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India