Quality Manager

Amar Cars Pvt.Ltd.

Responsibilities

-Ensuring that 100% inquiries from all sources are captured, distributed to teams and are followed up

-Ensuring that 100% customer queries are responded

-Ensuring implementation of SOS & Quality of sales aspects in showroom

-Handling of customer utilities & conveniences including processes of floor management, valet, Pantry & car delivery

-Capturing of customer complaints, response with-in 1 hour and resolution with-in 24 hours through RMs.

Competency Required

-Customer centric & Service oriented

-Team management skills

-Floor & Hospitality management

-Planning & Organizing Skills

-Understanding of Sales Process & Operations

-Good communication & Networking skills

Experience : 6 - 8 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Quality Manager

Industry Type : Automobile / Auto Ancillaries

Gender : [ Male / Female ]

Job Country : India