Education Skills Required :
Candidate (both freshers and experienced) with good communication skills require.
Candidate should be time flexible.
Education: The only preliminary education for an airline ticketing agent is a high school diploma. Airlines have their own training facilities that usually consist of a week or two of classroom training followed by on-the-job training by shadowing an experienced ticketing agent.
Responsibilities :
Improve customer service experience, create engaged customers and facilitate organic growth.
Take ownership of customers issues and follow problems through to resolution.
Set a clear mission and deploy strategies focused towards that mission.
Develop service procedures, policies and standards.
Keep accurate records and document customer service actions and discussions.
Analyse statistics and compile accurate reports.
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
Job Location : Kolkata, Delhi
Job type : Full Time
Age : 18 to 28 years for male and 18 to 26 years for female
Qualification : 10th pass onward for male
12th pass onward for female
Skill : Good communication with pleasing personality required
Experience : 0 - 1 Years
No. of Openings : 25
Education : Higher Secondary
Role : Ground Handling Staff
Industry Type : Aviation / Airline / Aerospace
Gender : [ Male / Female ]
Job Country : India