Job Description:
Waby Saby Counselling seeks a highly organized and personable and trained in
psychology Front Desk Executive to ensure the smooth operation of our clinic and
provide excellent client experiences. This individual will be the first point of contact for
our clients and play a crucial role in maintaining a welcoming and efficient environment.
Key Responsibilities:
Client Interactions: Warmly greet clients, answer phone inquiries, and schedule
appointments.
Calling Web Leads: Calling leads received on website and booking
appointments.
Appointment Management: Maintain accurate scheduling for therapists and
psychiatrists, managing cancellations and rescheduling as needed.
Administrative Support: Handle client invoices, track payments, and manage
petty cash transactions.
Office Management: Coordinate orders for stationery, supplies, and clinic
necessities. Supervise maintenance needs (electricity, plumbing, etc.).
Team Coordination: Collaborate with support staff and therapists to ensure
seamless clinic operations.
Data Management: Assist with report formatting, client intake logs, and website
updates.
Miscellaneous Duties: Provide occasional support for staff needs and overall
clinic supervision.
Requirements:
1 - 2 years of experience in administrative or customer service roles.
Exceptional organizational and communication skills (both written and verbal).
Strong attention to detail and ability to multitask effectively.
Proficiency in Google Office Suite. familiarity with an accounting software is a
plus.
Ability to work independently and as part of a team in a fast-paced environment.
A Bachelor's degree is essential. BA Psychology degree is preferred.
Having worked in the mental healthcare space is preferred.
Fluency in English is essential.
Job Type: Full-time
Schedule:
6-day work week, including Saturdays
Experience : 2 - 5 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : front desk executive
Industry Type : Wellness / Fitness / Sports / Beauty
Gender : Female
Job Country : India