Customer Support Executive

Kaicell Electronics Pvt. Ltd.

Customer Call Receiving on Telephone/Online requests.

Customer Repair Ticket Creation on System

Customer Device Pick Up / Discuss Approval of Job and Delivery Scheduling.

Preparation of Customer Invoice, System Data Entry Management for Purchases of Parts, maintenance of Inventory.

Cash Collection from Customers / Delivery Team.

Conduct periodic marketing tasks such as sending email to customers, SMS to customers and campaign support such as flyer distribution.

E-Commerce Data Entry.

Manage Office Administration Tasks including coordination with Delivery Staff / Technical Supp

Experience : 1 - 2 Years

No. of Openings : 1

Education : Diploma

Role : Customer Support Executive

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India