Customer Service Representative

Toolify Private Limited

Company Name- Keva Kaipo Industries Pvt Ltd

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts.

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Keep records of calls and sales and note useful information

Qualifications

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Fresher Can Apply

Experience : 1 - 3 Years

No. of Openings : 2

Education : Higher Secondary, Secondary School, Any Bachelor Degree, B.A

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India