Customer Service Representative

TechnocruitX Universal Pvt Ltd

JOB DESCRIPTION:

Handle queries and complaints of the Amazon related to products

Transaction handling Services, Problem Solving Efficiency

Numerical Ability, High level of accuracy

Energetic, friendly and approachable individuals that understand the impact of great customer service

Responsible to deliver high quality and productivity results that meet the identified targets

Strong ability to multitask and take fast decisions independently

Maintains composure and patience with customers

KEY SKILLS:

A Customer Service Representative must have

Excellent verbal, written and listening skills

Should have good command over Grammar and Fluency in English

Should not have any MTI while conversing

Details of several functions to provide quality service

Good knowledge of computers

Ability to Write/type messages to ensure professional tone.

JOB SUMMARY:

This position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively

DESIRED CANDIDATE PROFILE:

Education qualifications HSC/Any Graduate

Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)

Excellent interpersonal skills

Should not be below 18 years of age

Flexible to work in rotational shifts as per US Hours, according to business needs.

Job Types: Full-time, Fresher

Experience : 0 - 1 Years

No. of Openings : 170

Education : Any Bachelor Degree

Role : Customer Service Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India