Job Description

Job Description of call center quality assurance

Functions & Tasks of a QA Team in the Call Center

Developing Evaluation Programs. ...

Keeping track of the key industry trends. ...

Monitoring Customer Interactions. ...

Calibration Sessions. ...

Utilization of Technology. ...

Training and Coaching. ...

Compliance Monitoring' ...

Driving Innovation and Optimizing Processes.

Experience : 2 - 5 Years

No. of Openings : 4

Education : Diploma, Advanced/Higher Diploma

Role : QA Lead

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India

About Unique Manpower Consultancy

Several people want to work abroad but do not get the right opportunity. With our help, you will get the chance to work overseas in your dream company. Our company Unique Manpower Consultancy, Maharashtra provide our clients with overseas placement services. We will help you to get the right job abroad. We understand the requirements of our clients and promise to give the best solutions to meet the needs of our clients.
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