Ground Staff Ticketing

Skytech Aviation Services Pvt Ltd

Airline Ticket Agents provide customer service to passengers, helping them to book, change or cancel their flights. They provide advice on fares, flight schedules, travel insurance, and other related services. They also issue tickets, check passengers in, and answer any queries passengers may have.

Airline Ticket Agent Duties

Deal with customer inquiries and reservations, both in person and over the phone

Provide customers with information regarding flight schedules, fares, and connections

Issue tickets, boarding passes, and other travel documents

Help passengers with check-in procedures, baggage handling, and special needs

Assist customers with problems that may arise during travel

Process ticket changes and refunds

Assist in other duties such as scheduling flights and handling customer complaints

Airline Ticket Agent Requirements

Excellent customer service skills

Good communication and interpersonal skills

Able to work under pressure

Good numeracy and literacy skills

Knowledge of relevant computer systems

Airline Ticket Agent Skills

Communication

Organization

Customer Service

• Experience0 - 2 Years
• No. of Openings50
• EducationHigher Secondary, Secondary School, Vocational Course, Any Bachelor Degree, B.A
• RoleAirline Ticket Agent
• Industry TypeHotel / Restaurant / Hospitality
• Gender[ Male / Female ]
• Job CountryIndia