Financial Advisor

tjs solutions

answer calls and respond to emails

handle customer inquiries both over the phone and by email

research required information using available resources

manage and resolve customer complaints

provide customers with product and service information

enter new customer information into system

update existing customer information

process orders, forms and applications

identify and escalate priority issues

route calls to appropriate resource

follow up customer calls where necessary

document all call information according to standard operating procedures

complete call logs

produce call reports

Experience : 0 - 2 Years

No. of Openings : 100

Education : Higher Secondary

Role : Financial Advisor

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India