Call Center Executive jobs in Mohali - RPM GLOBAL TRANSPORTATION

Call Center Executive jobs in Mohali

  • 2 - 5 Years
  • 25 Openings
  • Rs.1.50 - 2.50 Lakh/Yr
  • Mohali

Key Skills

Customer Handling Customer Service Customer Support

Education

  • Secondary School, Professional Degree, Any Bachelor Degree

Job Description

Job Summary

obtains Client Information By Answering Telephone Calls; Interviewing Clients; Verifying Information.

determines Eligibility By Comparing Client Information to Requirements.

establishes Policies By Entering Client Information.

informs Clients By Explaining Procedures; Answering Questions; Providing Information.

maintains Communication in the Application.

maintains and Improves Quality Results By Adhering to Standards and Guidelines, Recommending Improved Procedures.

accomplishes Sales and Organisation Mission By Completing Related Results as Needed

responsibilities and Duties

making Outbound Calls to Clients/ Carriers for Follow-up On Documentation for Back Office Work.

capture all the Information in the Online Application.

make the Follow-up Calls.

good Team Player.

follow the Procedure Provided By the Lead.

night Shift.

punctuality.

required Experience, Skills and Qualifications

fluent Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking

benefits

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