Area Business Head Phone Sales

Skywings Advisors Private Limited

ABH is responsible for Training, hand holding the team and building relationship with the distributor/field ABH/RBH back office support. He/She will also be responsible for achieving the sales target and maintain quality service standards through their teams.

Campaign Management

- Weekly review and monitoring the Teams on all running campaigns

- Monitoring and ensuring 80% Login to issuance as per defined process & TAT

- Ensure FTR

- Ensure regular training

- Best Practise Sharing

- Run and Manage R&R for team motivation

- Ensure Persistency and control surrender

Target Orientation

- Should always be abreast of the current business situation Like no. Of leads, conversion %, business numbers etc.

Relationship Management, Sales target achievement & Process Adherence

- Ensure Target Vs Achievement always

- Ensure excellent rapport with the Branch Managers & LG to maximize productivity

- Ensure and demonstrate supportive behaviour with field BM/GH

- Ensure and demonstrate supportive behaviour with other functions in the organisation

- Ensure Processes are adhered to as per TAT.

Quality -Sales Support

- Ensure Quality standards in sales support process with efficient escalation mechanism

Dialer Software support, integration & enhancement

- To manage the above for smooth functioning on the floor.

KEY PERFORMANCE INDICATORS

QUALITATIVE

- Best Practise sharing

- Excellent relationship with LG Branch Managers/Field ABH & RBH along with other support functions

- Motivation and team work

- System Integration/enhancement for smooth functioning

QUANTITATIVE

- High number of leads generated

- Sales Target numbers achieved

- High Conversion ratio

- Login to Issuance Ratio

- Ensure Persistency and control surrender

Experience : 3 - 7 Years

No. of Openings : 3

Education : Any Bachelor Degree

Role : Area Business Head

Industry Type : Banking / Financial Services / Stock Broking

Gender : Female

Job Country : India