Air Ticketing Executive

Shinings star IT Pvt.Ltd

we are looking for energetic youngsters to work in our IndiGo Airline Contact/Reservation Centre for our Pune/Chennai Location with amazing/attractive benefits.

IGT Solutions Private Limited

IGT is a leading global pure-play Travel Technology organization, providing integrated services and solutions to travel corporations worldwide in the areas of Information Technology (IT), Business Process Management (BPM) and Digital Services & Solutions. IGT's service offerings cover the entire business operations & technology spectrum of the travel and hospitality domain. Established in 1998 - world leader in travel distribution and travel related services, IGT is a leader in aviation and travel related services growing the market through innovation and service leadership. Headquartered in Gurugram, IGT Solutions has a network of 16 Delivery Center globally along with corporate presence in India and International locations - USA, Colombia, UK, Europe, UAE, Malaysia, China, Philippines, Australia. We employ more than 11,000 professionals across its businesses & delivery centers. IGT is an ISO :2013, PCI DSS for both IT & BPO vertical and IT vertical is CMMI Level 5 certified. The Organization follows Six Sigma process aimed towards zero defect solutions & process improvement.

Job Description :

· Inbound Customer Service Centre for Indias #1 Airline

· Handling inbound calls related to pre / post travel queries from IndiGo Customers worldwide

· Assisting customer with making a reservation/modification/cancellation & Flight Information

· Providing Excellent Customer Service

Eligibility Criteria :

· Mandatory fluency in both ENGLISH & HINDI

· 24/7*365 days working environment, with 6 working days with 01 rotational Weekly Off

· Any Diploma/UG/ Post Graduate and dropouts can apply

· Any Travel Experience/Diploma will be an added advantage

Benefits to employees :

Experience : 0 - 1 Years

No. of Openings : 30

Education : B.A

Role : Air Ticketing Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India