Our company is looking to fill the role of ticketing agent. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you dont fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for ticketing agent
Ensuring consistency in customer service
Training ticket agents
Updating the Ticketing Operations Manual
Collaborating with partner box office managers on all operational issues, including refunds, promotional builds, discrepancies and troubleshooting
Monitoring systems for irregular ticket booking behavior
All other duties as assigned by the Ticketing Supervisor and the Director of Revenue Management and Ticketing, Resident Shows Division
A high-school or vocational-school diploma
0-1 years of relevant experience in a box office or call center, including experience supervising staff
Excellent organizational skills and strong team player qualities
The ability to work variable shifts between 11
Qualifications for ticketing agent
Passion for delivering customer service
Proven ability to resolve problems to the full satisfaction of the customer
Ability to adhere to Management Policy and target sales mix to achieve maximum revenue
Passion for delivering the exceptional customer focus
Able to converse in Arabic would be an advantage
You must be willing to work shifts
- Experience0 - 1 Years
- No. of Openings340
- EducationHigher Secondary, Secondary School
- RoleTicketing Agent
- Industry TypeHotel / Restaurant / Hospitality
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office