Outbound Calls: Make outbound calls to potential customers from provided leads to introduce and sell products or services.
Inbound Calls: Handle incoming calls from potential customers with inquiries and convert them into sales.
Product Knowledge: Maintain thorough knowledge of the company's products or services and be able to clearly articulate the benefits to customers.
Sales Targets: Meet or exceed daily, weekly, and monthly sales targets and quotas.
Customer Relationship Management: Build and maintain strong relationships with customers to encourage repeat business and referrals.
Sales Follow-up: Follow up with customers who have shown interest but have not yet made a purchase.
Sales Reporting: Prepare and submit regular sales reports to management, highlighting successes and areas for improvement.
Feedback: Collect and relay customer feedback to the product development and marketing teams.
Sales Techniques: Utilize effective sales techniques to persuade and close deals, including understanding customer needs, presenting tailored solutions, and negotiating terms.
CRM Software: Use Customer Relationship Management (CRM) software to manage leads, track sales activities, and record customer interactions.
Team Collaboration: Work closely with the sales and marketing teams to develop strategies for increasing sales and customer acquisition.
Qualifications and Skills:
Experience: Proven experience in tele sales, telemarketing, or a similar sales role.
Communication Skills: Excellent verbal communication skills with a clear and pleasant speaking voice.
Sales Ability: Strong sales and negotiation skills, with a track record of meeting or exceeding sales targets.
Customer Focus: A customer-oriented attitude with the ability to build rapport and trust with clients.
Problem-Solving: Strong problem-solving skills and the ability to handle objections and rejection.
Organization: Highly organized with good time management skills and the ability to multitask.
Tech Savvy: Profi
- Experience1 - 2 Years
- No. of Openings2
- EducationDiploma, B.Com
- Roletele sales executive
- Industry TypeCall Centre / BPO / KPO / ITES / LPO
- Gender[ Male / Female ]
- Job CountryIndia
- Job TypeWork from Office