Technical Support Executive

Pinnacle Consultancy

Position Summary

provide a High Quality Phone and On-line Client Service Support for End-user Client & Customers. Should Know How to Excel and Exceed Client & Customers Expectations By Going the Extra Mile Even in Moderately Stressful Situations.

job Specification:

position Technical Support Associate

service Hours 24*7 , Rotational Shifts

qualification graduates

experience fresher

pre- Requisites:

must Be An Indian Citizen and Resident and Should Be At Least 18 Years of Age.

must have Excellent Communication/ Interpersonal (verbal & Written) Skills.

should Be Willing to Work in 24*7 Environment.(5 Days Working)

graduate

45% in Any of 10th /12th or Graduate (with Min 45% Throughout the Academics) in Btech- Computer Science/information Technology/electronics/electrical/electronics &telecom.

soft Skills/communication Skills/ Technical Knowledge/skills:

excellent Communication Skills

should Be Well Versed with Computers, Basic Keyboarding Skills & Fair Knowledge of Browsers

job Responsibilities

International Gaming Calls from the Client.

resolve Client Queries Within the Assigned Tat.

adhere to the Login Hrs. & Maintain the Desired Aht Levels.

develop Strong Client Relationships and Provide Paramount Service.

ascertain Client Needs and Take Action in a Timely Manner.

perceptive and Intuitive Nature with the Ability to Solve Problem.

benefits :

both Side Cabs

meals

insurance

Incentives

Experience : 0 - 2 Years

No. of Openings : 10

Education : B.Tech/B.E

Role : Technical Support Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India