Technical Support Executive jobs in Noida - Pinnacle Consultancy

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  • Applicants Less than 5 Applicants

Job Description

Position Summary

provide a High Quality Phone and On-line Client Service Support for End-user Client & Customers. Should Know How to Excel and Exceed Client & Customer’s Expectations By Going the Extra Mile Even in Moderately Stressful Situations.

job Specification:

• position – Technical Support Associate

• service Hours– 24*7 , Rotational Shifts

• qualification –graduates

• experience –fresher

pre- Requisites:

• must Be An Indian Citizen and Resident and Should Be At Least 18 Years of Age.

• must have Excellent Communication/ Interpersonal (verbal & Written) Skills.

• should Be Willing to Work in 24*7 Environment.(5 Days Working)

• graduate

• 45% in Any of 10th /12th or Graduate (with Min 45% Throughout the Academics) in Btech- Computer Science/information Technology/electronics/electrical/electronics &telecom.

soft Skills/communication Skills/ Technical Knowledge/skills:

• excellent Communication Skills

• should Be Well Versed with Computers, Basic Keyboarding Skills & Fair Knowledge of Browsers

job Responsibilities

• International Gaming Calls from the Client.

• resolve Client Queries Within the Assigned Tat.

• adhere to the Login Hrs. & Maintain the Desired Aht Levels.

• develop Strong Client Relationships and Provide Paramount Service.

• ascertain Client Needs and Take Action in a Timely Manner.

• perceptive and Intuitive Nature with the Ability to Solve Problem.

benefits :

• both Side Cabs

• meals

• insurance

• Incentives

Industry

Call Centre / BPO / KPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

10

Education

B.Tech/B.E


About Pinnacle Consultancy

We are here to provide the best range of solutions to both prospective employers and employees. To provide best quality from talent pool to the employers, and help to place the right candidate at right time, we provide search at all the levels Senior, Middle and Entry level positions. We have our service network pan India.

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