Hotel Manager

Veronica Hotel

In the Role of Hotel Manager, You'll Be Responsible for the Day-to-day Management of a Hotel and Its Staff. You'll also Be Commercially Accountable for Budgeting and Financial Management and Will Need to Plan, Organise and Direct all Hotel Services, Including Front-of-house (reception, Concierge, and Reservations), Food and Beverage Operations and Housekeeping.

responsibilities

as a Hotel Manager, You'll Need To:

plan and Organise Accommodation, Catering and other Hotel Services

promote and Market the Business

manage Budgets and Financial Plans and Control Expenditure

maintain Statistical and Financial Records

set and Achieve Sales and Profit Targets

analyse Sales Figures and Devise Market and Revenue Management Strategies

recruit, Train and Monitor Staff

plan Work Schedules for Individuals and Teams

meet and Greet Customers

deal with Customer Complaints and Comments

address Problems and Troubleshoot Accordingly

ensure Events and Conferences Run Smoothly

supervise Maintenance, Supplies, Renovations and Furnishings

deal with Contractors and Suppliers

ensure Security is Effective

carry Out Inspections of Property and Services

ensure Compliance with Licensing Laws, Health and Safety and other Statutory Regulations.

skills:

you'll Need to Have:

a Friendly Personality, with a Genuine Desire to Help and Please Others

the Ability to Think Clearly and Make Quick Decisions

numeracy and Logistical Planning Skills

a Professional Manner and a Calm, Rational Approach in Hectic Situations

the Ability to Balance Customer and Business Priorities

flexibility and a 'can Do' Mentality

energy and Patience

excellent Communication and Interpersonal Skills

Experience : 2 - 5 Years

No. of Openings : 1

Education : Professional Degree

Role : Hotel Manager

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India