Urgent hiring AM - DM – Customer Quality for Manufacturing Company

Rojgari Placements Pvt. Ltd

5 - 7 Years
01 Openings
Not Disclosed
Rajkot

Key Skills

Customer Quality Customer Complaint Handling Customer CSR CSR Documents Customer Quality Customer Support Walk In

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Job Description

Dear Candidates,

Greetings !!!

We have urgent hiring for AM - DM Customer Quality for Manufacturing Company @ Rajkot

Designation : AM - DM Customer Quality

Department:Central Quality & TPM

Qualification:Diploma/ Mechanical

Experience:5-7 Years

CTC :upto 7 LPA

Location :Rajkot

Roles:

Handle customer complaint with analytical approach / Customer CSR.

Attend warranty meeting at customer end.

Warranty claim joint investigation.

Review CSR, customer portal, score card & record the data, in case of impact on the scorecard analyze the reason and keep data of improvements.

Carried out special audit respect to the customer complaints / higher rejections.

Monitoring internal rejection and carried out action to reduce the PPM.

Establish Poka-yoke & fixture to prevent the occurrence of defect.

Review PFMEA, define actions for the top rated RPN & refer lesson learn to establish new product FMEA.

Prepare APQP, PPAP, MSA, SPC, CSR documents with support of CFT team.

Prepare control plan, SOP, standard for the new developments parts.

Evaluate external internal change request with systematic procedure and keep updated to customer (4M change).

Monitor customer specific requirements and provide on time and follow in process.

Systematically review and revert to customer in case of any non-conformity observe at customer end. (8D / CAPA)

Prepare self-assessment of the customer audit check list, establish required system as per customer check sheet & answer while the customer audits.

Assist customer for the CSR and any support required related to the product.

Co-ordinate with customer for audit requirements and carried preparation as well front face while the process / shop floor audits.

Face system / process /product / PPAP /certification audit. Well experience of OEM customer audit.

Handling customer portal for the PPAP, inspection report as well

Regads,

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Experience : 5 - 7 Years

No. of Openings : 01

Education : Diploma, B.Tech/B.E

Role : Customer Quality Officer

Industry Type : Manufacturing / Production / Quality

Gender : Male

Job Country : India

About Rojgari Placements Pvt. Ltd

Rojgari Placements Pvt Ltd is one of the fastest growing HR Firms with focus on Premium Placement Services. Our Endeavour is to provide simple, strong, fast, dynamic & responsive experience to our valued customers in their quest for searching the best man-power available. Our well trained staff combines speed & experience to find the best possible talent, in the most demanding niche skill areas too. Rojgari Placements Pvt. Ltd provides the best recruitment solutions to the various industries on PAN India level. There are many New age and long standing companies operating in the country that have their own agendas, philosophies and their own drive to reshape the world. This time the corporate revolution is against anything that is not just and is fickle, and we support the cause by providing honest, hardworking professionals to the industry.

The Company was established in Year 2000 by Mr. Hitesh Desai, as Universal Placement. It has vast expertise in planning, coordinating and recruiting the best candidates as per companys requirement. In June 2011, Mr. Hitesh Desai has thought to give a new identity with the deep desire to be recognized by the big entities operating in the country & now, we are known as Rojgari Placements Pvt. Ltd. We have measured miles of distance and are not far away from our cherished goals. Understanding the sensitivity of every matter and urgency of every need, we would bring to you services that are empathetic and extremely prompt.