Urgent hiring For Team Leader- Collection @Mahape (Mumbai)

Rojgari Placements Pvt. Ltd

3 - 9 Years
6 Openings
3.0-5.0 Lac/Yr
Navi Mumbai

Key Skills

Collection Manager Senior Team Leader Walk In

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Job Description

Job Title: Team Leader - Collections Team

Job Purpose: Team Leader - Collections Team is responsible for overseeing and managing a team of loan officers in the collections department. They are responsible for ensuring efficient and effective collection activities, providing guidance and support to team members, and achieving collection targets.

Key Responsibilities:

Team Management:

Conduct monthly and weekly reviews of loan officers' performance.

Conduct joint reviews of non-performing/existing loan officers with the Assistant Manager (AM) on a monthly/weekly basis.

Conduct daily team huddles to align goals and objectives.

Monitor and address email activities promptly.

Conduct floor walk activities to provide real-time guidance and support to team members.

Resolve queries of loan officers during customer calls and escalate when necessary.

Conduct call monitoring and provide feedback to loan officers.

Monitor the dialer for adherence to real-time targets.

Monthly Review of Loan Officers:

Prepare reports before the team huddle.

Conduct monthly reviews of loan officers' performance.

Review non-performing/existing loan officers jointly with the AM.

Audit the Loan Officer Development Program (LODP) of each officer on a daily/weekly basis.

Weekly Activity Plan:

Prepare reports before the team huddle.

Conduct the team huddle to align goals and objectives.

Audit the LODP of each officer on a weekly basis.

Review the weekly progress of each loan officer in the team.

Resolve queries of loan officers during customer calls.

Conduct floor walk activities to provide real-time guidance and support.

Monitor the dialer for adherence to real-time targets.

Thanks & Regards

Priya

Experience : 3 - 9 Years

No. of Openings : 6

Education : Any Bachelor Degree

Role : Collection Team Leader

Industry Type : Banking / Financial Services / Stock Broking

Gender : [ Male / Female ]

Job Country : India

About Rojgari Placements Pvt. Ltd

Rojgari Placements Pvt Ltd is one of the fastest growing HR Firms with focus on Premium Placement Services. Our Endeavour is to provide simple, strong, fast, dynamic & responsive experience to our valued customers in their quest for searching the best man-power available. Our well trained staff combines speed & experience to find the best possible talent, in the most demanding niche skill areas too. Rojgari Placements Pvt. Ltd provides the best recruitment solutions to the various industries on PAN India level. There are many New age and long standing companies operating in the country that have their own agendas, philosophies and their own drive to reshape the world. This time the corporate revolution is against anything that is not just and is fickle, and we support the cause by providing honest, hardworking professionals to the industry.

The Company was established in Year 2000 by Mr. Hitesh Desai, as Universal Placement. It has vast expertise in planning, coordinating and recruiting the best candidates as per companys requirement. In June 2011, Mr. Hitesh Desai has thought to give a new identity with the deep desire to be recognized by the big entities operating in the country & now, we are known as Rojgari Placements Pvt. Ltd. We have measured miles of distance and are not far away from our cherished goals. Understanding the sensitivity of every matter and urgency of every need, we would bring to you services that are empathetic and extremely prompt.