Senior Solution Architect (cx Platform)

Lavoro HR Solutions

Job Description Senior solution architect (CX platform)

SUMMARY

We are looking for a detail-oriented senior solution architect to design, develop, and deliver a customer

experience platform (CX platform) built on cutting-edge technology. The ideal candidate will have a deep

understanding of CX platforms, cloud computing, and emerging technologies.

The solution architect's responsibilities include improving the current IT infrastructure, optimizing business

operations, and setting the direction and approach for integrating information applications and programs.

PRIMARY RESPONSIBILITIES

Design and develop a CX platform built on cutting-edge technologies and Work with the engineering

team to implement the CX platform.

Create business architecture models to reflect the organization's strategies and goals and create and

implement business visions and goals.

Support the development of cross-functional business processes; identify alternative solutions, assess

feasibility, cost implications, and recommend new approaches via technology enablement.

Provide thought leadership in emerging technologies to the software development team.

Works closely with Solution and Product Management teams, Technical Product Owners, Functional

Analysts and Architects to assist in definition of Solution / Product vision and roadmap, as well as, in

planning of the Program Increments.

Work closely with business and digital stakeholders to fully understand the requirements, pain points

and areas of improvements, and to enable effective and suitable technology solutions.

Drives definition of the Feature Integration E2E test scenarios.

Assists with creation of the Solution backlog (Capabilities, Features).

Reviews and helps to address the impediments and resolve Risks.

Organize training to improve employees' knowledge and skills for future organizational growth.

KEY ATTRIBUTES

A bachelors or masters degree in computer science engineering or a related field.

Experience : 10 - 15 Years

No. of Openings : 2

Education : B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.Tech

Role : Solution Architect

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India