Quality Analyst For BPO

  • icon job experience 1 - 3 Years
  • icon job opening 9 Openings
  • icon salary 2.5-4.8 Lac/Yr
  • icon job location Mohali

Key Skills

Quality Analyst Quality Assurance

Job Description

Audit calls , emails , chats etc.

To conduct regular Feedback sessions for Agents.

3. To conduct calibration sessions with operations and training team.

4. Generating daily , weekly & monthly Quality Reports.

5. Should have knowledge of 7 tools of quality.

6. Assistance for continual improvement

Experience : 1 - 3 Years

No. of Openings : 9

Education : Any Bachelor Degree

Role : Quality Analyst

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India

About Nand Imperial Consulting Pvt Ltd.

Nand Imperial Consulting Pvt Ltd. is a reliable Placement Consultant, which was established in 2010 in New Delhi, India with the aim to provide the best-in-class Training & Development, Domestic Placement, Overseas Placement, Manpower Recruitment, Human Resource Consultant, and Risk Management to bring growth to both the individual as well as the firm. Functional with the resolve and hard work of professional business consultants, technologists, human resource managers and education counselors, we have cemented a strong industrial position because of our flawless services. We aim to provide utmost satisfaction to our clients by making sure that we deliver more than your expectation to make your dreams and ambitions come true by making use of superior technology to source employees and find the right jobs.
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