Assist passengers with any requests they have, such as requests for wheelchairs or special assistance.
Be active on the airport floor to assist passengers with any problems that may arise, such as directions, information for completing security processing, and flight information.
Liaise with other ground operations team members to arrange for delivery of customer requests.
Ensure that passengers who are delayed or late are assisted with expediting their check-in and security clearance where possible.
Assist passengers with directions to the relevant desks for issues such as missed connections.
Listen to passenger feedback and ensure that feedback is noted and taken on board.
Complete regular passenger satisfaction surveys.
Actively promote safety within the airport.
Assist clients with lost and found queries, such as passports, personal items, and baggage queries.
Use the point of sale systems to take payments for overweight bags.
Experience : 0 - 1 Years
No. of Openings : 50
Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree, B.A
Role : Passenger Handling
Industry Type : Hotel / Restaurant / Hospitality
Gender : [ Male / Female ]
Job Country : India