Hospitality Manager

Skytech Aviation Services Pvt Ltd

Supervise and manage all aspects of the hospitality department, including front desk operations, reservations, guest services and housekeeping.

Ensure a high level of customer service by leading and motivating the hospitality team, setting performance expectations and providing ongoing training and development.

Oversee guest relations, addressing inquiries, concerns and complaints in a timely and professional manner, aiming to exceed guest expectations.

Collaborate with other departments, such as food and beverage, events and facilities, to ensure seamless coordination and delivery of services to guests.

Coordinate reservations and optimise occupancy rates, maximising revenue and maintaining accurate booking records.

Monitor guest feedback and satisfaction metrics, implementing improvement initiatives based on feedback and trends.

Conduct regular inspections to ensure cleanliness, functionality and maintenance of guest rooms and common areas.

Manage vendor relationships, negotiate contracts and ensure quality and cost-effective service delivery.

Stay updated on industry trends, best practices and emerging technologies in the hospitality field, continuously seeking opportunities to enhance guest experiences.

Experience : 0 - 1 Years

No. of Openings : 40

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Any Bachelor Degree, B.A

Role : Hospitality Manager

Industry Type : Hospitals / Medical / Healthcare Equipments

Gender : [ Male / Female ]

Job Country : India