KEY RESPONSIBILITIES :
A. Cross sell / Up sell
- Work on every lead allocated from HO team
- Identify financial goals of customers and provide financial planning assistance.
- Pitch products as per need of the customer
- Convert leads into new sale.
B. Customer Service/Retention through relationship management
- Establishing and strengthening relationship with allocated customer base
- Collection of due premium from customers
- Collection of additional document requirement related to reinstatement
- Receive and log complex service request of customers in system.
- Provide appropriate advice to customers to continue existing policies.
- Generate interest of the customer to buy another product post providing proper service.
Desired qualification and experience :
- Graduate in Management
- Must have a minimum of 1+ years experience.
- Experience in managing customer relationship
- Knowledge of Insurance sales and related processes
Experience : 1 - 7 Years
No. of Openings : 5
Education : Professional Degree, Any Bachelor Degree, MD/Medicine Doctor
Role : Financial Service consultant
Industry Type : Banking / Financial Services / Stock Broking
Gender : [ Male / Female ]
Job Country : India