importance of soft skills for career success

By: Anurag Gupta | In: Career Tips | Last Updated: 2010-09-16

There are two types of skills that an individual possesses- Hard Skills and Soft Skills. Hard skills are generally those special abilities and skills, which can be taught and are tangible. These skills can be measured and defined. Hard Skills would include typing, writing, calculating reading, the ability to use software programs and speaking a foreign language. Hard Skills can be taught to anyone by expert training but soft skills, on the other hand, are inherent and cannot be taught. Soft Skills are those group of personality traits, soft skills complement hard skills and they are both important for a successful career. Some of the most essential soft skills include:


  • Socializing
  • Teaching others
  • Motivating others
  • Problem solving
  • Decision making
  • Active listening and participating
  • Empathic communication
  • Foresee situations
  • Self-awareness
  • Proactive attitude

In some organizations, more emphasis is laid on the soft skills rather than hard skills or occupational skills. As occupational skills have to be taught, they do not contribute much to the growth of a business. Soft skills are inherent and more effective as they contribute to the emotional well-being of a company's employees, which can lead to the growth of the company. Soft skills in an employee are very beneficial to both the individual employee and the organization. Let us discuss the various benefits of soft skills, both in terms of employees and organization.

Individual Benefits


  • Appreciation from industry, employer and colleagues
  • New employment opportunities
  • Lifelong credentials
  • Increased responsibilities
  • Promotions and appraisals
  • Renewed ability to perform on the job

Company Benefits


  • Increased customer satisfaction
  • Employees will be more productive
  • Strong teams and leadership
  • Improved relations with customers
  • Dedication to customer service
  • Improved results and growth of the company

As Soft skills help in the overall growth of an organization as well the employees, it is essential to hire people in whom soft skills are prominent as they are inherent and cannot be taught.

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