Corporate Collars Mumbai, Maharashtra

Overview

Team up with co-workers to ensure proper customer service in order to build productive trust relationships with customers Create an environment where customers feel comfortable and render assistance in selecting accessories, apparel and promote sales through positive customer service efforts Participate in stock management as well as maintain inventory and store upkeep Work varying schedules along with client site visits Deal with customer refunds and payments (this includes cash, cheque and card transactions) Look out for shoplifters; responsible for security within the store as well as watching out for fraudulent credit cards etc. Coordinate and follow up with the workshop pertaining to customer orders Receive, label and stock merchandise Take feedback from customers and implement in-store Document customer requirements and buying patterns Inspect goods received in the store to match customer specifications and ensure timely delivery Support design and production teams and pitch ideas to senior management Lead customers throughout the entire purchasing process and answer questions to all enquiries Make style suggestions to meet the customers budget and dress expectations Provide customers with information on discounts and bundle offers Follow and achieve departments sales goals on a monthly, quarterly and yearly basis Remain knowledgeable on products offered and discuss available options while actively seeking out customers Comply with company policy (discussed after recruitment)

Skills / Roles I hire for

marketingcustomer experienceinventory managementbrand mangementmanagement

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